Terms & Conditions

OUR DETAILS: 


Our Address: Direct Vision
                        Hector Dalli Street, 
Zejtun



Our VAT Number: MT 1750-3828 


Our Trading License Number: 10/662 

Our telephone number: 00356 2180 8504



Making an agreement to purchase our goods:

The market in the goods is such that the specification, description and price of individual goods can change.
The invitation to you to order goods from us is not an offer by us to sell to you goods of the specification and description at the price indicated.
Your order is an offer to us to buy the goods of the specification and description at the price indicated.
Wherever possible we will accept your order to buy the goods of the specification and description at the price indicated by e-mail and in which case there will be a concluded agreement between you and us.
Wherever it is not possible to accept your order to buy the goods of the specification and description at the price indicated we will advise you by e-mail and offer to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid.
You may accept our offer by e-mail within the period stated and in which case there will be a concluded agreement between us.
The language used in the contract to purchase our goods is English.
   

Delivery of the goods:

Unless otherwise stated, the price of the goods does not include delivery by us to you.
The costs of carriage and any insurance which you direct us to incur shall be reimbursed by you and shall be due on the date for payment of the price.
The goods shall be delivered by us to your address and the risk in the goods shall pass to you upon such delivery taking place.
You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately.
Insofar as you report any damage to goods to us within 48 hours of delivery we will refund the price and carriage or replace the goods at no cost to you.
In respect of any damage to goods reported to us after 48 hours of delivery we shall require proof from you that the goods were damaged before receipt by you.
   

Payment and Price:

We shall not be bound to deliver the goods until you have paid for them. Payment shall be due when the agreement is made between us. Time for payment shall be of the essence. The price due from you is the price indicated as inclusive of value added tax.
     

Delivery:

Other charges may apply for urgent orders and for weights exceeding 32kg. Same or next day delivery service excludes weekends(Saturday & Sunday) and public holidays. We will try to deliver the goods to you within the time estimated for delivery.

     




    Our right of cancellation:

    If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation.
       
    Your responsibilities:

    It is your responsibility to ensure compatibility of any goods offered for sale by us both with the existing components within your system and with any other goods offered for sale by us.

    It is your responsibility to ensure proper installation of our goods into your existing system.

    It is your responsibility to ensure that wherever necessary you access the manufacturers web site to download any necessary product upgrades (including drivers and manuals).

    Age

    All orders placed by those under 18 years of age must be with the consent of a parent or carer with any subsequent information given by the child to be done so with the consent of a parent or carer. We also     require the card holder to be available in order to give information in cases where an individual under 18 years of age is placing an order. The Contract of Sale is only upheld providing the aforementioned terms are upheld.


    Returns


    Being an online transaction, you may withdraw from this contract at any time within fourteen (14) days from delivery of Goods. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
    You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    You can exercise this right by:
    -          Filling in the Model Withdrawal Form and sending it by post
    OR
    -          Filling in the Returns Forms and submit online


    The available payment methods are as follows:
    PayPal payments will be processed in Euro (€) and the applicable conversation rate is required to be paid by the customer.
    Cheques – Full payment is required to clear prior to goods being dispatched
    Bank transfer – Full payment will be required before an order is dispatched – all customers are required to cover and charges made by both the sending and the receiving bank.